Important Changes at American-V

Andy H American-V 6 Comments

Many people change bikes every couple of years, but here at American-V we seem to change publishers.

This time, however, rather than going to a pre-existing publisher with high hopes that they will be better than the last, I am using the experience of the last three relationships to create a new publishing company – Hornblower Publishing Ltd – with a good friend of long standing.

He happens to have been an American-V reader since the beginning, has a broad business experience and he rides a large capacity American motorcycle – a Milwaukee Eight Ultra – on which he and his wife put in the miles.

We are going through a short period of lunacy while we transfer everything from Positive Media – which will have an inevitable delay on the arrival of American-V 91 – but as soon as we’ve dealt with the business side of things, I can get back into editorial mode and I promise you that it will be worth the wait.

IMPORTANT NEWS REGARDING THE ON-LINE SHOP.

In the interim, I would ask you to make sure that you clear any cache on your web browser before considering buying anything from the on-line shop, and even then to make a note the recipient of the order at checkout: this should be Hornblower Publishing Ltd.

I have updated the PayPal buttons in the shop to reflect the changes but I’m told that Positive Media had an email advice of a two year subscription transaction today but there is nothing showing on their PayPal account.

This means we have no idea who placed that order, so can’t even contact them to let them know there is a problem.

With no idea how far-reaching this is – and with no access to Positive Media’s systems – if you have placed an order for a two year subscription and have not yet recieved a t-shirt or a magazine, I recommend that you cancel the order through PayPal and await further instructions. I’m hoping to have 99% of it resolved by the beginning of next week.

Comments 6

  1. Hi, given the recent change to your own publishing company could you tell which web site I can use to subscribe?
    I looked out for issue 91 at my local WH Smith and figured I’d missed it.

    Best ….. Nick

    1. Post
      Author

      Hi Nick,

      You haven’t missed it yet, we’re still in the throes of setting the publishing company up and getting the information we need, but are hopeful for AmV91 in early August and then trying to catch up with ourselves with more frequent issues so that 2018 doesn’t get in the way of 2019.

      Easiest way to subscribe will be through the on-line shop – first option down on the left, marked MAGAZINE AND BACK ISSUE SALES”, but we’re not pushing that too hard because we don’t want to annoy people by taking their money before we can get give them a publishing date.

      Now that I’m housebound for the next few weeks – Croatia, Biarritz and Prague in a couple of months has given me more than enough to write about but no time to do it – we should make quick progress and am hoping to be able to make a statement regarding publishing dates at the end of this week, or early next.

      One thing I can guarantee is that it will be well worth the wait.

  2. haven’t received an issue since March (I have a 2-year subscription) No luck with the contacts at “positive media world” and just about to go down the legal route “sale of good act” etc (paying for goods and not receiving them)
    Please can you look into this asap!?

    1. Post
      Author

      Hi Stephen,

      Might I draw you attention to the post that you have commented on?

      No, you have not received an issue since March: nobody has. We have been extracting ourselves from the publishing relationship with Positive Media since the middle of April and setting up a new publishing company – Hornblower Publishing Ltd – to produce American-V, which has taken longer than we anticipated.

      Why?

      Because it was important that we do it right, to give the magazines any chance of success in the future, and because we have struggled (still are) to get the information we required off Positive Media Ltd.

      Hell, it’s taken until a fortnight ago to get a subs database that was even close to being complete – it landed as I was heading to Prague on a motorcycle – and having cleaned it up on my return, I have sent it back to PML for some final clarifications and amendments. I’m still waiting for a lot of other stuff, some of it not less critical.

      So, where are we up to now?

      We have an advertising department that is back in touch with our advertisers, we are in the final stages of a print deal – ditto a distribution deal, now that they can talk to us directly – and as soon as we have got a delivery date that I know we can hit, I will be making an announcement: here and on Facebook and Twitter.

      Sorry that we were unable to contact each and every subscriber to let them know what was going on, but even now the ‘complete’ subs database does not have phone numbers or email addresses – and that’s before everyone panicked in the face of GDPR – and until the subs database arrived we had no idea who the subscribers were.

      That will hopefully give you some indication of why I made the decision to take back control of American-V. The alternative was to walk away, but I couldn’t bring myself to do that after fifteen years of putting everything into it.

      And yes, I should have put a “contact us” page on the new website when I developed it. I will add that as soon as I have the time and mental space, but finishing the magazine is the #1 priority now that the business side of things is dropping into place.

      In the meantime, if you need to get in touch, andy@american-v.co.uk will always find me, as it always has.

      I hope that you can bear with us: I’ve been humbled by the levels of support that we have received.

      The delays are nearly over, and I believe the result will prove to be well worth the wait.

      1. thanks Andy – good you understand the frustration at the lack of communication and the concern that I’ve paid for something I haven’t received – once bitten, twice shy as the saying goes.
        Fingers crossed that I’ll receive something August & thanks for the email address.

  3. Hi Andy. Well I think the above has cleared up my questions on why I’ve not received my Vtwin of late.
    I got to Prague 115th…mega.
    Thanks for the heads up. I’ll keep watching my letter box.
    Cheers.
    John

Leave a Reply

Your email address will not be published. Required fields are marked *